Real Human Voices or Computer?
You may have heard a YouTube video, a budget documentary, commercial or some other video or audio recently that didn’t quite sound right....
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Michael Newman
Mar 29, 2022
Using Auto Attendant to help stop SPAM calls
In a conversation with a business owner recently, they mentioned that they changed from Live Answering incoming phone calls to a pleasant...
Michael Newman
Feb 1, 2022
What is VoIP all about?
Phone systems for business have changed a lot recently. The acronym VoIP may be said as Vee-oh-eye-pee, which pronounces each letter like...
michael9579
Oct 14, 2021
How to Choose Music for Your Business
There are two places where music in a business can be presented. One is speakers for customers/visitors/employees and the other is the...
michael9579
Aug 16, 2021
HD Audio
Technology continues to improve the sound quality of phone calls – wired or wireless. You may hear the term “HD Voice” for High...
michael9579
May 31, 2021
Front Door Customer Experience
There’s more than one “front door” to a business. If a business has visitors that come for retail or customer interaction, it’s highly...
michael9579
Mar 31, 2021
How Did COVID-19 Change Our Mindset?
Find yourself calling ahead to confirm your doctor’s or dentist’s appointment? Wanting to be on the safe side, so you call the restaurant...
michael9579
Mar 2, 2021
How to Handle Emergency Conditions
As much as we would like to, nobody can control mother nature. The world is an unpredictable place with hurricanes, wildfire, floods, and...
michael9579
Feb 1, 2021
Promoting Your Specials!
People love to find a special and to feel like they have saved money. It’s vital that your customers are aware of your current deals and...
michael9579
Jan 5, 2021
What Do YOUR Callers Hear After Hours?
Have you ever called your business after hours and listened to what potential customers are listening to? Is it continuous ringing, a...
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